Privacy Policy

Last updated: June 2025

1. Who We Are

Next Garage operates a national directory of independent partner garages across the United Kingdom. Our platform connects motorists with locally based, DVSA-authorised garages for MOT testing, vehicle servicing, tyre supply and fitting, and general mechanical repairs.

For the purposes of this policy, "Next Garage", "we", "us" and "our" refers to the platform operator. Each individual location page on this website represents an independent garage business (a "Partner Garage") that is wholly separate from Next Garage. The data handling responsibilities of the platform operator and each Partner Garage are described in detail below.

2. Two Separate Data Controllers

When you use Next Garage, your data may be processed by two distinct and independent data controllers:

  • Next Garage (the Platform) — responsible for operating this website, maintaining the garage directory, collecting analytics data and managing overall platform communications.
  • The Partner Garage (the Individual Location Owner) — each garage listed on our platform is an independently owned and operated business. When you submit an enquiry or quote request on a location page, that request is directed to and managed by the Partner Garage for that specific location, not by Next Garage centrally.

Each Partner Garage is individually responsible for how they receive, store, use and protect the personal data you provide through their location page. Next Garage does not control or oversee how individual garages manage your data once a lead is transmitted to them. You should contact the relevant garage directly if you have questions about how they handle your personal information.

3. What Data We Collect

When you submit a quote request or enquiry through a location page, the following information is collected:

  • Full name
  • Email address
  • Phone number (where provided)
  • The service you are enquiring about
  • Any additional message or details you choose to include
  • The location and garage your enquiry relates to

This data is submitted to both the Next Garage platform (for record-keeping and lead management) and to the Partner Garage who operates that specific location. The Partner Garage will use this data to respond to your enquiry, provide a quote, and schedule any services you request.

4. How Your Data Is Used

By Next Garage

  • To operate and maintain the directory platform
  • To route your enquiry to the correct Partner Garage
  • To maintain a record of leads submitted through the platform
  • To improve the quality and coverage of the service

By the Partner Garage

  • To contact you in response to your quote request
  • To provide the service or services you have enquired about
  • To maintain their own customer and booking records
  • For any other purposes described in their own privacy policy

Important: Once your enquiry has been transmitted to a Partner Garage, Next Garage has no control over how that business uses, stores or processes your personal data. Each Partner Garage is an independent data controller and is solely responsible for compliance with applicable data protection law in respect of your data once received. If you would like details of the specific garage your enquiry was sent to, please email us at info@nextgarage.co.uk.

5. Legal Basis for Processing

Next Garage processes your personal data on the legal basis of legitimate interests — specifically, to connect you with a garage that can provide the service you have requested, and to operate and improve the Next Garage platform. The transmission of your data to a Partner Garage is a necessary and expected part of using this directory service.

Where analytics data is collected, this is processed only with your consent, which you provide through the cookie consent banner displayed on your first visit.

6. Cookies and Analytics

This website uses Google Analytics 4 to understand how visitors use Next Garage and to improve the user experience. Analytics cookies are only loaded after you have given your explicit consent through the cookie banner. No analytics data is collected if you decline or do not engage with the cookie notice.

You may withdraw your cookie consent at any time by clearing your browser's localStorage for this domain, which will cause the consent banner to reappear on your next visit.

7. Data Retention

Next Garage retains lead records submitted through the platform for a period of 12 months for operational purposes. After this period, records are deleted. Partner Garages maintain their own data retention policies independently of Next Garage, and you should contact the relevant garage directly for information about how long they retain your data.

8. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

  • Right of access — to request a copy of the personal data we hold about you
  • Right to rectification — to request correction of inaccurate data
  • Right to erasure — to request deletion of your data where we have no lawful reason to retain it
  • Right to object — to object to processing based on legitimate interests
  • Right to data portability — to receive your data in a portable format

To exercise any of these rights in relation to data held by Next Garage, please contact us using the details in Section 10. For data held by a Partner Garage, you must contact that garage directly.

9. Third-Party Links

Location pages on Next Garage may contain information relating to independently owned businesses. Next Garage is not responsible for the privacy practices of any third-party business, including Partner Garages. We encourage you to review the privacy policy of any garage you engage with directly.

10. Contact Us

If you have any questions about this privacy policy or how Next Garage handles your personal data, please contact us at:

Next Garage

Platform privacy enquiries: info@nextgarage.co.uk

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled unlawfully.